01
Customer inquiry
A buyer starts a conversation on WhatsApp.
In development
Real Estate · First industry solution
Move property inquiries toward the right next step.
Setu for Real Estate is being built to understand buyer requirements, qualify leads, work with property data and help coordinate follow-up—starting on WhatsApp.
The problem
Property conversations lose momentum quickly.
Buyer requirements arrive in free-form messages. Important details sit across conversations. Follow-ups compete with site visits, paperwork and negotiations.
Setu’s real-estate direction is to give those conversations structure while keeping the agent in control.
In development
How Setu is designed to help.
A connected workflow from the first inquiry to a useful outcome.
02
Lead qualification
Setu is being designed to capture budget, location, preferences and buyer intent.
03
Property intelligence
Planned matching will use the business’s own inventory and property data.
04
Next step
Coordinate a site visit or another approved action when the buyer is ready.
05
Human handoff
A person takes over when judgment, negotiation or the relationship matters.
06
Follow-up
Planned workflows will help keep interested buyers moving without losing context.
Planned capabilities
Industry intelligence, grounded in the work.
These capabilities describe the product direction. They are not presented as production-ready today.
Planned
Lead qualification
Collect the information an agent needs before the next conversation.
Planned
Requirements capture
Understand budget, location, property type and preferences.
Planned
Property matching
Use approved inventory data to suggest relevant opportunities.
Planned
Site-visit workflows
Coordinate timing and pass a clear summary to the human agent.
Planned
Follow-up & history
Maintain lead context, status and relevant next steps.
Planned
Review opportunities
Request genuine customer feedback at an appropriate point and track the response.
In development
AI does the repetitive work. Agents own the relationship.
Setu is not intended to replace real-estate professionals. The agent foundation is being designed to collect context, follow approved workflows and escalate cleanly.
01Routine inquiry and information capture
02Approved workflow or suggested next action
03Clear context and lead summary
04Human judgment, negotiation and close
In development
Help shape Setu for Real Estate.
Request early access and tell us about your lead workflow, business data and what a useful human handoff looks like.
Request early access